Job Description
About the role:
This role is ideal for students seeking practical work experience in administration, customer service, and operational support within a dynamic business environment. We are looking for enthusiastic and detail-oriented students to join our Gift Card Operations team during the festive period.
What you'll do:
Contact clients telephonically regarding gift card orders and delivery arrangements. Coordinate and schedule gift card deliveries with clients and service providers. Pack and prepare gift card orders accurately and efficiently. Generate and process customer invoices. Capture and maintain order information on the Bulk Gift Card System. Assist with general administrative tasks related to gift card sales and distribution. Ensure all orders are processed accurately and within agreed timelines.
What you bring:
Strong communication skills. Computer literate. Good organizational and time management skills. Ability to work under pressure during peak trading periods. Professional attitude and customer-focused approach.
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