Malawi Retail Compliance and Controls Coordinator (Fixed-Term)

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

Seeking a detail-oriented problem solver with 2 years of experience to lead stock variance investigations, recover losses, and strengthen inventory control systems across our retail network, ensuring farmers can reliably access quality inputs.

Responsibilities

• Stock Variance Investigation and Recovery - Conduct initial investigations and follow-ups on stock losses and unexplained variances
• Lead stock loss recovery, billing, and all related paperwork
• Perform root cause analysis and develop preventive measures
• Stock Recording and Management - Ensure accurate and timely recording of stock transfers
• Oversee stock management practices in shops (storage, expiry, and damages)
• Validate stock valuation accuracy across shops
• Replenishment Coordination - Coordinate and track replenishment processes and ensure alignment with forecasts and shop capacity
• Act as the liaison with Logistics for replenishments, transfers, and stock-in-transit issues
• Track internal replenishment SLAs and hold teams accountable for timely support
• Capacity Building and Process Improvement - Build the capacity of shop teams on proper stock-management SOPs
• Work with Systems to improve data accuracy and reduce manual errors
• Identify opportunities to optimize product mix and reorder strategies
• Risk Monitoring and Analysis - Support the monthly stock-take design and execution
• Analyze stock movement patterns and flag high-risk situations early
• Stakeholder Management and Reporting - Act as the primary point of contact for operational compliance matters
• Assess billing accuracy and develop strategies for loss recovery
• Collaborate with external partners, ensuring adherence to contracts and SLA’s.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

• A bachelor's degree in Auditing, Business Administration, or a related field is preferred
• 2 years of experience in auditing or operations.
• Strong analytical and investigative mindset
• Advanced Excel skills and experience with data visualization tools
• Excellent written and verbal communication skills
• Proven ability to train and build the capacity of operational teams
• English and Chichewa fluency, both written and verbal